Refund & Cancellation Policy
Last Updated: November 30, 2025
1. 15-Day Money-Back Guarantee
We offer a 15-day refund period from the date of purchase or subscription activation. If you’re not satisfied with Waplify within this period, contact us at [email protected] with your transaction details and reason for the refund request. Approved refunds are processed within 7-10 business days to your original payment method.
2. Non-Refundable Services
After the 15-day period expires, all payments become non-refundable. Additionally, WhatsApp conversation charges (billed directly by Meta), partial subscription periods, and third-party integration costs are non-refundable at any time.
3. Cancellation Terms
You can cancel your subscription anytime by emailing [email protected]. Your cancellation takes effect at the end of your current billing cycle, and you’ll retain access to all features until then. For current pricing and plan details, visit our Pricing Page.
4. Technical Issues
If you experience technical problems that prevent platform use, contact our support team immediately. We’ll investigate within 48 hours and may offer a partial or full refund on a case-by-case basis if the issue is verified and unresolved.
5. Unauthorized Charges
Report any unauthorized or fraudulent charges immediately to [email protected]. Verified claims receive full refunds within 5-7 business days.
6. How to Request a Refund
Email [email protected] with your account email, registered phone number, transaction ID, payment date, and reason for your refund request. We’ll review within 2-3 business days.
7. Contact Us
Questions about refunds or cancellations? Reach us at [email protected]. We typically respond within 24-48 hours on business days.
Note: Waplify reserves the right to modify this policy at any time. Continued use of our services constitutes acceptance of any updates.
